Returns & Exchanges

At IRWINS MEGASTORE, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for most items in their original condition. Whether it's a sofa or a lamp, our goal is to ensure your living space feels exactly right.

1

Initiate Your Request

Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Item

Carefully repackage your items in their original boxes with all protective padding, manuals, and hardware included to prevent damage during transit.

3

Schedule Pickup or Drop-off

For small decor, use the provided prepaid shipping label; for oversized furniture items, we will coordinate a professional freight pickup from your residence.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing